Please remove backpacks, coats, and any other random stuff hanging around the posts or handrails. (Dog leashes are fine—we love dogs.)

We know you’re creative, but we need a clear view. That means no moving boxes, toy chests, tipped-over tables, or couches standing guard. Trust us, we’ve seen it all.

Take a photo that shows both attachment points and the floor in the same shot. This helps us see what we’re working with.

If it’s a first-floor opening, snap the photo from the first floor. If it’s for a second-floor opening, take the photo from the second floor. You get the idea.